Technology Has Evolved. It’s Time IT Support Did Too.
Founded by IT support veterans, TNDM emerged from a shared concern about the industry’s lack of customer focus and sustainable solutions. Our mission is to transform tech support into a customer-centric experience, believing that every business, regardless of size, deserves dedicated and empathetic support.
We blend valuable customer service skills with technical expertise, ensuring our support is not just about solving problems but about building relationships and empowering businesses with technology that’s both approachable and reliable. It was time to share our experience by creating TNDM.
Some of Our Team’s Certifications:
Meet the Co-founders
Co-founder
With 16 years of experience in banking and finance, I bring a keen eye for cost-effective solutions and a dedication to getting things right the first time. My passion in IT is to simplify the tools and resources we use every day, not make them more complicated. I enjoy resolving client challenges with reliable solutions that prioritize functionality and efficiency. For me, it’s about creating technology that genuinely enhances our lives and businesses, achieved through thoughtful partnerships and practical innovation.
Chris Carter
Co-founder
With 12 years in IT and leadership, I’ve honed my skills in building and directing IT departments for renowned companies like Apple and IDEO. My passion for technology sparked in LA music studios, where I first saw its power to solve real-world problems and impact people’s lives.
I enjoy continuing my education in all aspects of tech and hold over a dozen IT certifications.