Technology Has Evolved. It’s Time IT Support Did Too.

Founded by IT support veterans, TNDM emerged from a shared concern about the industry’s lack of customer focus and sustainable solutions. Our mission is to transform tech support into a customer-centric experience, believing that every business, regardless of size, deserves dedicated and empathetic support.

We blend valuable customer service skills with technical expertise, ensuring our support is not just about solving problems but about building relationships and empowering businesses with technology that’s both approachable and reliable. It was time to share our experience by creating TNDM.

Meet the Founder

Co-founder

With 12 years in IT and leadership, I’ve honed my skills in building and directing IT departments for renowned companies like Apple and IDEO. My passion for technology sparked in LA music studios, where I first saw its power to solve real-world problems and impact people’s lives.

I enjoy continuing my education in all aspects of tech and hold over a dozen IT certifications.

Eric Williamsen

Some of Our Team’s Certifications: