Managed IT Services
We understand the challenges of managing a business, and finding knowledgeable help with your technology shouldn’t be one of them. Our managed IT services can function as your entire tech support department or augment your current IT team.
What is Managed IT?
From simple helpdesk support to comprehensive infrastructure transformation, managed IT services can cover many areas of your business. There is no “one-size-fits-all” solution, so TNDM focuses on catering to your exact needs.
We have extensive experience in nearly all aspects of technology, including computer management, software support, cloud migration, networking, ITSM, knowledge management, server infrastructure, HR systems integration, and more.
Services to Support Your Success and Growth
Fundamentals
Enterprise Email and Communication: Managing enterprise-grade email systems like Microsoft Exchange or Google Workspace, including video and chat systems.
Troubleshooting and Problem Resolution: Identifying and resolving hardware or software issues encountered by employees.
Data Backup and Recovery: Implementing backup solutions and assisting with data recovery in case of data loss.
Network Setup and Troubleshooting: Configuring and troubleshooting network connections, including Wi-Fi and wired networks.
Documentation and Knowledge Sharing: Creating documentation and guides for users to troubleshoot common issues independently.
Growth
Cloud Services Integration: Assisting with the integration and management of cloud-based services and applications.
Compliance and Security Policy Enforcement: Ensuring that systems and users comply with security policies and regulations.
Mobile Device Management (MDM): Remote monitoring, configuration, inventory, and support for all your devices.
Training and User Education: Offering training and guidance on using software and hardware effectively.
Security Assessment and Recommendations: Evaluating security measures, identifying vulnerabilities, and recommending enhancements.
Strategy
IT Strategy and Planning: Developing and executing an IT strategy that aligns with your organization’s overall business goals, including identifying technology trends and evaluating their potential impact.
Budget Management: Creating and managing the IT budget, allocating resources effectively, and ensuring cost control while meeting technology needs.
Vendor Management: Managing relationships with IT vendors, negotiating contracts, and assessing vendor performance to ensure products and services meet your organization’s needs.
Project Management: Leading IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications.
